Hospitality Industry

Customer Story 1

Business Sector – Accommodation

Scope – Implemented clearMDM to deliver a Single Customer View that de-duplicates guest records captured by internal systems or provided by external booking agencies. 

Function – The single customer record provides a clear picture of the booking history for a customer enabling hotel operations to streamline key relationship management processes that were previously actioned manually. 

Customer Story 2

Business Sector – Food and Beverage

Scope – Implemented clearMDM to deliver a Single Customer View that de-duplicates Suppliers and Customer information. 

Function – This information is imperative to marketing campaigns, offers, new products and new services. It also provides up to date Supplier Information.